CREATE
ENGAGEMENT + IMPACT
Engage audiences, build communities and innovate with loyal customers
8-second attention spans in a world of endless distractions
Messaging fatigue: Your audience can't tell you apart in a competitive market
Trust in decline, skepticism on the rise with B2B playbooks in flux
B2B engagement crisis
Cutting through the noise
Diminishing engagement
Passive webinars and events have 40%+ attrition, causing significant business waste with minimal post-event conversion
Vanity and ROI metrics are evolving as strategies miss the human connection
Dormant communities
60-80% of vendor community members are inactive
1-9-90 rule applies: 1% create, 9% contribute, 90% lurk
Innovation bottlenecks
89% of executives believe disruption and uncertainty in their industry are creating greater pressure to innovate
5% of ideas from organisations, partners customers drive 95% of new business growth
Revolutionize your audience engagement strategy
Our hackathon-inspired solutions leverage collaboration and interactivity to transform dull webinars, passive events and mediocre employee experiences into something more memorable and impactful.
IMPACT LAB
SINGLE IMPACT
Full-service hackathon management for dynamic, memorable experiences IRL & Virtual, with post event content distribution.


ADVISORY
Project-based strategy incorporating behavioural strategies to minimise attrition and maximize ROI across existing events and roadmap of activity.
COMPLETE IMPACT
Year-round engagement strategy, including idea management subscription, strategic hackathons and managed services.
Build your competitive advantage
Customer Acquisition Costs have soared 50-75% since 2019. Sales cycles are 25% longer. Buying signals have shifted, and AI is rewriting the playbook—replicating entire businesses at lightning speed. The impact is felt across every business function.
In a world of rapid change, human connection remains your ultimate competitive advantage. Your community of adopters, customers, learners, partners, and advocates will enable you to cut through the noise.
You know digital isn't the whole strategy, and recognize the correlation between value creation and engagement to drive active community, outcomes and impact.
We’ll pitch you a free game-changing audience engagement strategy
Get your free
Audience Engagement Strategy
Reveal the possible
Strategy includes:
Bespoke 6-month audience engagement campaign strategy - Current status - Data-backed industry benchmark - Hidden opportunities


External
VENDOR COMMUNITY
Activating the inactive members and retain the advocates
CUSTOMER EDUCATION
Driving product adoption and CSAT for loyal customers
PARTNER ECOSYSTEM
Equip partners with motivation and expertise to drive revenue
Internal
MARKETING
Demand Generation and Retention strategies for growth
CUSTOMER SUCCESS
Product adoption user conferences/events
HUMAN RESOURCES
Boost employee experiences and drive continuous improvement
INNOVATION
Manage the change, to accelerate transformation from all
LEARNING & DEVELOPMENT
Infinite skill fluency, product adoption and behavioural change
TECHNOLOGY
Sprint to keep the business at the forefront of change
Use Cases
Hackathons and Challenges
Turn your passive events into dynamic, unforgettable experiences for employees, customers and partners. Bespoke virtual and IRL for any business function designed to solve any challenge, build prototypes or rapid skills in a time-boxed period. It's a rollercoaster of learning, strategy, building, managing, testing, collaborating, failing and winning in a high energy environment that is unmatched. Enable content distribution measures to amplify the experience across social and digital reach.






Complete Impact
Capture innovation year-round through centralised software, layered with strategic events to inject high levels of engagement and activity. Effectively collect, evaluate, and implement the top 5% of ideas from across your business/ecosystem that will drive 95% of new growth.








Advisory
Project-based advisory incorporating behavioural psychology to minimise audience attrition and maximize ROI. Combat costly no-shows and maximize event impact. Tackle the anxiety and impact of lost revenue, wasted resources, and diminished engagement.






Human connection drives engagement
Break free from the same passive approaches.
We craft a strategy that genuinely resonates and connects.


Frequently asked questions


This was such a valuable experience! I learned lots of new marketing strategies and ideas, and the networking was really fun!
Debbie - Finn Partners


This was a really fun way to gain exposure to new ideas, meet peers, and use my smarts for a good cause. I would absolutely participate again!
Becca - Amazon


★★★★★
★★★★★
Discover upcoming open events
Stand out and create extraordinary
In the age of AI and automation, brands must prioritize human connection. Building trust, authenticity, and meaningful relationships will form your new playbook and an essential part to your competitive engagement strategy.
SURU LABS
Cutting through the noise
San Francisco | London
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